Retail Operations Manager

2 weeks ago


Oshawa, Ontario, Canada Oscar Wylee Pty Full time

Oscar Wylee Pty, a leading optometry company with over 130 stores across Australia, New Zealand, and Canada, is seeking an experienced Retail Operations Manager to join our team. As a key member of our management team, you will play a vital role in overseeing the day-to-day operation of our retail arm, ensuring compliance with company policies and procedures.

The ideal candidate will have a strong background in customer-facing roles, preferably in retail or healthcare, with experience supervising other workers and delivering on-site training to junior team members. You will be responsible for building meaningful relationships with customers, providing exceptional customer service, and collaborating closely with our Optometrists to deliver a superior customer experience.

This is a fantastic opportunity for someone looking to take their career to the next level, with opportunities for growth and development within our expanding global network. If you are a motivated and organized leader who is passionate about delivering exceptional results, we encourage you to apply.

Key Responsibilities:

  • Oversee the day-to-day operation of our retail arm, ensuring compliance with company policies and procedures
  • Supervise and train junior team members, focusing on excellent customer service and sales techniques
  • BUILD STRONG RELATIONSHIPS WITH CUSTOMERS, PROVIDING A SUPERIOR CUSTOMER EXPERIENCE

Benefits:

  • Competitive salary: $60,000 - $80,000 per annum
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment


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