Branch Manager
4 weeks ago
Johnson Controls is a leading provider of building solutions, with a rich history dating back to 1885. Our mission is to deliver exceptional outcomes for our customers and partners, driving innovation and growth in the built environment.
Job SummaryWe are seeking a highly skilled and experienced Branch Manager to lead our Service Branch in achieving business objectives and delivering exceptional customer satisfaction. As a key member of our team, you will be responsible for strategic planning, financial excellence, customer satisfaction, operational excellence, and delivery sales and planning.
Key Responsibilities- Develop and implement strategic plans to achieve sustainable business growth and customer satisfaction objectives.
- Lead the team to achieve financial excellence in operations and optimum profit.
- Leverage customer feedback and relationships to align project delivery to their needs and satisfaction levels.
- Develop and ensure compliance to business processes to enable effective and productive operations.
- Strategize and lead delivery/systems sales to meet and exceed company growth targets.
- Plan and ensure the adequacy of resources (manpower, tools, etc.) to enable the branch to meet planned objectives.
To be successful in this role, you will need:
- 8+ years' experience in HVAC or BMS environments.
- Related technical qualification - Trade qualifications in HVAC, building automation.
- Previous experience as a Service or Operations Manager would be a preference, but we are open to speaking with people wanting to step into this role.
- Focused, collaborative, and passionate about the execution of projects, and thrives in complex environments.
- Strong leadership/supervisory skills with an ability to influence team collaboration focused on outcomes.
- Excellent analytical/problem-solving and interpersonal skills.
- Commercial contractual competence with a proven capability to mitigate and manage conflict to resolution.
- Advanced computer/MS Windows skills, to include software applications such as MS Projects, PowerPoint, Excel, Access, etc.
At Johnson Controls, we value diversity and inclusion, and our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture, driving the mindsets and behaviors we need to power our customers' missions.
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Service Branch Manager
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