Branch Manager

4 weeks ago


Stratford, Ontario, Canada Johnson Controls Full time
About Johnson Controls

Johnson Controls is a leading provider of building solutions, with a rich history dating back to 1885. Our mission is to deliver exceptional outcomes for our customers and partners, driving innovation and growth in the built environment.

Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our Service Branch in achieving business objectives and delivering exceptional customer satisfaction. As a key member of our team, you will be responsible for strategic planning, financial excellence, customer satisfaction, operational excellence, and delivery sales and planning.

Key Responsibilities
  • Develop and implement strategic plans to achieve sustainable business growth and customer satisfaction objectives.
  • Lead the team to achieve financial excellence in operations and optimum profit.
  • Leverage customer feedback and relationships to align project delivery to their needs and satisfaction levels.
  • Develop and ensure compliance to business processes to enable effective and productive operations.
  • Strategize and lead delivery/systems sales to meet and exceed company growth targets.
  • Plan and ensure the adequacy of resources (manpower, tools, etc.) to enable the branch to meet planned objectives.
Requirements

To be successful in this role, you will need:

  • 8+ years' experience in HVAC or BMS environments.
  • Related technical qualification - Trade qualifications in HVAC, building automation.
  • Previous experience as a Service or Operations Manager would be a preference, but we are open to speaking with people wanting to step into this role.
  • Focused, collaborative, and passionate about the execution of projects, and thrives in complex environments.
  • Strong leadership/supervisory skills with an ability to influence team collaboration focused on outcomes.
  • Excellent analytical/problem-solving and interpersonal skills.
  • Commercial contractual competence with a proven capability to mitigate and manage conflict to resolution.
  • Advanced computer/MS Windows skills, to include software applications such as MS Projects, PowerPoint, Excel, Access, etc.
Culture

At Johnson Controls, we value diversity and inclusion, and our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture, driving the mindsets and behaviors we need to power our customers' missions.



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