Client Advisor

4 weeks ago


Stratford, Ontario, Canada Royal Bank of Canada Full time
Job Opportunity:

As a Client Advisor at Royal Bank of Canada, you will play a key role in delivering exceptional client service and driving business growth. Your primary responsibility will be to proactively engage with clients in the branch, complete transactions, and identify sales and referral opportunities. You will also focus on education and demonstration, leveraging technology to deliver a memorable client experience and drive solutions.

Key Responsibilities:
  • Proactively engage with clients in the branch and deliver an outstanding service experience.
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience and drive solutions.
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions.
  • Proactively take ownership of resolving and preventing client banking problems.
  • Cultivate and maintain relationships with partners to work as one RBC team.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Requirements:
  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.

What We Offer:
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
  • A world-class training program in financial services.
  • Excellent career development and access to a variety of job opportunities across business and geographies.
  • Leaders who support your development through coaching and managing opportunities.
  • Work in a dynamic, collaborative, progressive, and high-performing team.


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