Community Liaison Specialist

6 days ago

Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

Job Summary

Vancouver Coastal Health is seeking a skilled Community Liaison Specialist to join our team working out of Raven Song Community Health Centre. As a Community Liaison Specialist, you will play a vital role in providing support services to clients with mental health and substance use issues.

Key Responsibilities

  • Provide holistic support services to clients, including mental health and substance use support.
  • Work collaboratively with interdisciplinary care teams to provide comprehensive care to clients.
  • Monitor client progress, document observations, and provide verbal reports as required.
  • Facilitate access to community resources and provide information on available services.
  • Liaise and coordinate services with mental health and substance use professionals.
  • Plan, organize, and facilitate groups as required, and participate in case planning.
  • Act as an advocate for clients and provide support related to complex healthcare needs.
  • Establish and maintain therapeutic relationships based on respect and trust.

Qualifications

Education & Experience

  • Certificate from a recognized Health Care Worker program, plus two years' recent experience supporting clients through a holistic mental health, substance use, and primary care lens.
  • Valid driver's license and access to a personal vehicle for business-related purposes.

Knowledge, Skills & Abilities

  • Knowledge of community, social, and health resources.
  • Ability to keyboard 5000 keystrokes per hour.
  • Knowledge of substance misuse and behavior management.
  • Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people.
  • Knowledge and experience in Trauma-Informed Practice, Harm Reduction, and Recovery-Oriented Care.
  • Knowledge of mental health issues and treatment.
  • Knowledge of relevant acts, including the Mental Health Act and Adult Guardianship.
  • Ability to demonstrate and assist clients with activities of daily living.
  • Ability to establish and maintain rapport with clients.
  • Ability to observe and recognize changes in clients.
  • Ability to deal effectively with conflict situations and manage aggressive behavior.
  • Ability to work independently and in cooperation with others.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to organize, prioritize, and meet deadlines.
  • Ability to establish/maintain satisfactory work relationships with the public and other employees.
  • Ability to work with a culturally diverse population.
  • Ability to operate related equipment, including applicable software applications.
  • Physical ability to carry out the duties of the position.

Why Join Vancouver Coastal Health?

Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We invite you to join our team in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.

Benefits

  • Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counseling, critical incident, and innovative wellness services, are available to employees and their immediate families.
  • Award-winning recognition programs to honour staff, medical staff, and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

Equity, Diversity, and Inclusion

We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

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