Administrative Support Specialist

4 weeks ago

BaieD'Urfé, Canada Randstad Canada Full time
Job Summary

The Administrative Coordinator provides essential administrative support to ensure efficient operation of the office. This role involves performing a variety of tasks including managing schedules, organizing meetings, maintaining records, and handling correspondence. The Administrative Coordinator serves as a point of contact for internal and external stakeholders and ensures that all administrative activities are carried out in a timely and effective manner.

Key Responsibilities
• Responding promptly to external and internal customer inquiries.
• Communicating with customers through various channels, including emails and phone calls.
• Problem-solving and resolving customer complaints.
• Managing customer accounts, including opening and modifying accounts, processing orders, and creating quotations.
• Coordinating with operations on deliveries and inquiries.
• Analyzing pricing, invoices, and discrepancies, and creating adjustments accordingly.
• Working on accounts receivable, including communicating with customers on collection payment defaults and analyzing invoices to create debit and credit memos.
• Monitoring on-time delivery and communicating with customers.
• Analyzing inventory levels, forecasting, purchase orders, and incoming inventory, and creating reports such as order confirmations, forecasts, and volumes.

Requirements
• 2 years of experience in sales/customer service.
• High school diploma or equivalent.
• Fluency in written and spoken French and English.
• Understanding of the sales process and dynamics.
• Experience using computers for various tasks.
• Competency in Microsoft applications, including Excel.

What We Offer
• Monday to Friday, 7AM-3:30PM or 7:30AM-4PM (flexible schedule).
• Work-from-home option (Covid protocols).
• Competitive salary of $22/hour.
• Opportunity to work for a leader in the industry.
• Growing team environment.
• Contract-to-hire opportunity.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce. We are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups, and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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