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Customer Service Representative

1 month ago

Montreal, Quebec, Canada Randstad Full time
Exciting Opportunity for Bilingual Customer Service Agents

Are you a dynamic and passionate individual looking for a challenging role in customer service and technical support? Do you have excellent communication skills and a strong desire to work with eco-responsible plumbing products?

We are seeking highly motivated and organized Bilingual Customer Service Agents to work from home and provide exceptional support to end-users and companies. As a key member of our team, you will be responsible for resolving customer inquiries, providing product information, and ensuring a positive experience for our clients.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Provide product information and technical support
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve complex customer issues

Requirements:

  • Bilingualism in English and French (written and verbal)
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong technical skills and ability to learn new systems

What We Offer:

  • Competitive hourly rate of $19
  • Quarterly incentive program with potential earnings up to
  • Opportunity to work from home and enjoy a flexible schedule

Apply now to join our team and take the first step towards a rewarding career in customer service and technical support