Hotel Front Desk Associate
2 weeks ago
We are seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Skky Hotel Inc.
As a member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a smooth stay experience for our guests.
About the RoleThis is a full-time position that requires a strong attention to detail and excellent communication skills. You will be working in a fast-paced environment and must be able to multitask with ease.
The ideal candidate will have previous experience in a hotel or hospitality setting and possess a secondary (high) school graduation certificate.
Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Room Management: Process group arrivals and departures, take, cancel and change room reservations as needed.
- Communication: Provide information on hotel facilities and services, as well as points of interest in the area to our guests.
- Cash Handling: Process guests' departures, calculate charges and receive payments accurately.
- Clerical Duties: Maintain an inventory of vacancies, reservations and room assignments, balance cash and complete balance sheets and related forms.
- Emergency Procedures: Follow emergency and safety procedures as outlined by the company.
- Tech Skills: Proficient in multi-line switchboard systems, word processing software and central reservation systems.
- Education: Secondary (high) school graduation certificate.
- Experience: Previous experience in a hotel or hospitality setting is an asset.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, attention to detail and basic computer skills.
Our competitive salary range is $40,000 - $50,000 per year, depending on experience.
In addition to a comprehensive benefits package, we offer a dynamic work environment and opportunities for professional growth and development.
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