Service Advisor

2 weeks ago


Bolton, Canada Bolton Toyota Full time

Unlock Your Potential with Bolton Toyota

We are seeking a highly motivated and customer-focused Junior Service Advisor to join our team at Bolton Toyota. As a key member of our Service Department, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

About the Role:

  • Provide top-notch customer service and sales support to our valued customers
  • Greet and engage with customers on the phone and in-person, building strong relationships and trust
  • Offer expert repair recommendations and explain the nature of repairs in a clear and concise manner
  • Advise customers on vehicle maintenance and provide guidance on how to care for their vehicles
  • Schedule appointments and manage customer schedules with ease
  • Sell labour and other services to customers, meeting or exceeding sales targets
  • Deliver an extraordinary experience for every customer, every time

Requirements:

  • Previous experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously
  • Team player with a positive attitude and a passion for delivering exceptional customer service

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive salary and benefits package, including opportunities for bonuses and incentives
  • A comprehensive training program, designed to help you succeed in your role and advance your career
  • A collaborative and inclusive team culture, with a focus on teamwork and mutual respect

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