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Camp Operations Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Camp Operations Coordinator at Royal Camp Services Ltd. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day operations of our remote camps.
Key Responsibilities:
- Front Desk Support: Provide exceptional customer service to clients, respond to inquiries, and maintain a functional front desk.
- Staff Guidance and Training: Assist in training and guiding staff to ensure they are equipped to perform their duties effectively.
- Reporting and Record-Keeping: Complete daily camp reports, maintain accurate records, and ensure compliance with company policies and procedures.
- Administrative Tasks: Perform various administrative duties, including answering phone calls, handling general inquiries, filing, photocopying, faxing, and electronic ordering.
- Commissary Support: Assist with cash handling, run the POS machine, order supplies, manage inventory, and maintain retail operations.
- Housekeeping Support: Conduct walk-downs, track room availability, and assist with room completion as needed.
- Conflict Resolution: Utilize superior conflict resolution techniques to address issues that may arise among stakeholders.
- Safety and Training: Participate in toolbox meetings, complete Field Level Hazard Assessments, and Hazard Identifications on a daily basis.
Requirements:
- Education: Hospitality management degree or diploma preferred.
- Experience: 3-5 years of hospitality experience in a front desk role an asset.
- Training and Development: Must complete 1-3 training rotations working under an experienced Camp Manager.
- Technical Skills: Proficient in MS Office and able to learn new databases (Camp Manager, Orissa, and/or Infinity).
- Physical Demands: Must be able to lift, move, push, pull, and carry up to 25 lbs.
- Availability: Available to work multiple rotations, including 21-7, 10-4, 9-5, and 14-7.
- References: Be able to provide at least 2 professional work references.
What We Offer:
- Opportunities for Advancement: Opportunities for advancement through internal promotions.
- Strong Safety Culture: A strong safety culture emphasizing training and awareness to ensure a safe working environment.
- Competitive Wages: Competitive industry wages that outperform similar jobs in urban areas.
- Benefits Package: Benefits package available following probationary period.
- Collaborative Team Environment: High-performing coworkers who will help you excel and adapt to a remote camp environment.
