Regional Manager
3 weeks ago
Job Title: Regional Manager
About the Role:
We are seeking a highly motivated and experienced Regional Manager to join our team at Access Storage. As a Regional Manager, you will be responsible for overseeing a region of 5-8 locations, planning, identifying, communicating, and delegating key responsibilities and practices to store teams to ensure smooth flow of operations.
Key Responsibilities:
- Oversee a region of 5-8 locations.
- Plan, identify, communicate, and delegate key responsibilities and practices to store teams to ensure smooth flow of operations.
- Review store environments and key business indicators to identify opportunities and concerns for improvement to provide coaching to the team to act and achieve operational goals.
- Implement plans to support the execution of regional and company initiatives to achieve operational excellence and business results.
- Follow up consistently to ensure accountability to plans.
- Continuously improve the sales success of the sites throughout the year while maximizing all revenue-enhancing opportunities.
- Coach staff to develop and optimize all their sales opportunities to consistently meet sales targets.
- Ongoing coaching and training to improve your teams with the intent to promote the organization through community and B2B involvement.
- Connect with businesses in the community via Chamber and Board of Trade events.
- Ensuring administrative functions are performed efficiently by supervising and leading your team of 16-20 staff across multiple locations.
- Keep abreast of the current and future competition in the market through regular competitor property visits.
- Lease storage space to meet client requirements.
- Promote and sell packing and moving supplies.
- Provide ongoing assistance to clients in their use of storage spaces.
- Regularly monitor the property and rental units while ensuring the property remains clean and accessible.
- Update client accounts, receive payments, and conduct move-out inspections.
- Collect and prepare information for daily reports.
Requirements:
- 5-7 years of experience in sales/operations management and training in retail sales and customer service.
- Strong English verbal and written communication skills in person and on the phone.
- The ability to use positive language while building relationships with new clients.
- Proficient computer skills (MS Office, keyboarding and internet savvy).
- Strong coaching and motivating skills.
- Ability to lead in a team environment.
- Proven outstanding sales and customer service skills.
- Excellent time management and organizational skills.
- Ability to remain composed during stressful situations.
- Have an inherent desire to succeed and be consistently reliable.
- A valid driver's license and daily access to a reliable vehicle.
- Travel between locations will be required.
Benefits:
- Travel Allowance
- An incentive bonus for achieving your region's revenue plan
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