Property Services Coordinator Role

3 weeks ago

Burnaby, British Columbia, Canada BGIS Full time
Overview
BGIS, a leading provider of customized facility management and real estate services, is seeking a skilled Facilities Manager to oversee the effective delivery of various property services. This role requires strong administrative support, communication skills, and expertise in managing contracts, invoices, and vendors.

Job Summary
The successful candidate will be responsible for coordinating property services, ensuring timely resolutions of client requests, and maintaining relationships with service providers. This position involves reviewing and investigating problem invoices, preparing accurate information for finance, and administering service contracts.

About BGIS
BGIS is a global organization with over 6,500 employees, managing over 320 million square feet of client portfolios across 30,000+ locations worldwide. We prioritize innovation, enabling our clients to achieve their business goals through our comprehensive services.

Key Responsibilities
- Process service requests via phone, email, or personal visits, maintaining a database for reporting and analysis purposes.
- Ensure contractual services are issued against corresponding purchase orders and on-demand services are issued to work orders.
- Prepare and publish tenders as required, ensuring all work orders are scheduled and completed on time.
- Develop scopes of work and request quotes from service providers where necessary.
- Upload applicable documentation to work orders for reporting and auditing purposes.
- Coordinate with contractors and building technicians to ensure proper work order and procurement processes are followed.
- Review monthly Preventative Maintenance work orders, ensuring PMs are dispatched appropriately and scheduled for completion before the end of the month.
- Administer and monitor service contracts, including cleaning, and review vendor/contractor performance.
- Prepare monthly summaries of expenses with supporting details and resolve errors or inconsistencies in expenses from the general ledger.
- Schedule, coordinate, and complete cleaning inspections to maintain a best-in-class image; report and follow up on deficiencies with the cleaning contractor (travel may be required).

Requirements
- High School Diploma with up to 1 year of relevant experience in office administration/service coordination.
- Excellent interpersonal skills, strong customer orientation, and good communication skills (verbal/written).
- Ability to work collaboratively within a team environment, manage numerous concurrent tasks, and client requests.
- Knowledge of tendering processes, financial management software, and Microsoft Office/Oracle Cloud an asset.
- Must obtain required Security Clearance, if applicable.

Benefits
As a valued member of the BGIS team, you can expect competitive compensation and benefits, including health and safety protocols, professional development opportunities, and recognition for your contributions. We strive to maintain a barrier-free recruitment process, providing equal employment opportunities for individuals from diverse backgrounds. Our commitment to diversity and inclusion ensures a productive and inclusive work environment.

About the Opportunity
This contract position offers a salary range of $43,931 - $54,914 per annum, based on the successful candidate's competencies, including experience, education, and performance related to this role. Please note that this posting is for potential future opportunities.

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