Director of Community Service

6 days ago


Montreal, Quebec, Canada Birks Group Full time

Job Summary:

Birks Group is seeking a highly skilled and experienced Director of Community Service to lead our store operations and strategy. As a key member of our management team, you will be responsible for providing exceptional customer service, fostering a professional and pleasant environment, and building a successful team through coaching and training.

Key Responsibilities:

  • Develop and manage a high-volume retail store
  • Manage store operations, business development, client relations, and promote the store within the community
  • Lead and motivate a team of professionals to achieve sales and customer service goals
  • Develop and implement innovative training programs to enhance team performance
  • Collaborate with the Senior Regional Director to drive business growth and excellence

Requirements:

  • Bachelor's Degree in Operations Management, Business Administration, or Marketing
  • Functional knowledge of the MS Office suite
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

About Birks Group:

Birks Group is a luxury jewelry store with a rich history dating back to 1879. We pride ourselves on offering meaningful experiences and building intimate relationships with our clients. Our team is dedicated to providing exceptional customer service and fostering a professional and pleasant environment.



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