Retail Snack Operations Manager Position

2 weeks ago


Parksville, British Columbia, Canada Supercandy Exotic Snacks Ltd Full time

About SUPERCANDY EXOTIC SNACKS

At SUPERCANDY EXOTIC SNACKS Ltd., we're on a mission to delight snack enthusiasts with our unique and exotic treats. As a Shop Manager, you'll play a crucial role in delivering an unforgettable experience for our customers.

Job Summary: We're seeking a highly skilled and experienced Retail Snack Operations Manager to oversee the daily operations of our Parksville store. If you have a passion for retail management, excellent customer service skills, and a knack for leading a team, we'd love to hear from you.

Key Responsibilities:

  • Lead Store Operations: You'll be responsible for managing the day-to-day activities of the store, ensuring a smooth and efficient operation.
  • Inventory Management: You'll oversee the receipt, storage, and stock control of our products, ensuring that shelves are always fully stocked.
  • Customer Service Excellence: Providing exceptional customer service is essential to our business. You'll ensure that every customer interaction is positive and memorable.
  • Staff Management and Scheduling: You'll manage a small team of staff, scheduling shifts, training new employees, and promoting a positive work environment.
  • Compliance and Procedures: You'll maintain high standards of compliance, adhering to company policies and procedures to ensure a clean and organized store environment.
  • Financial Management: You'll be responsible for managing cash handling, POS transactions, and balancing cash drawers.
  • Merchandising and Display: You'll create visually appealing displays, promoting our products and driving sales.
  • Sales Analysis and Reporting: You'll track sales data, identifying trends and areas for improvement.
  • Social Media and Marketing Support: You'll assist with promoting our brand, engaging with customers, and maintaining a strong online presence.

Requirements:

  • Experience: Proven retail management experience, preferably in a similar industry.
  • Customer Service Skills: Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
  • Administrative Proficiency: Strong knowledge of POS systems, cash handling, and inventory management.
  • Math Skills: Accurate math skills, including budgeting and financial analysis.
  • Leadership: Ability to lead and motivate a team, fostering a positive and productive work environment.
  • Market Awareness: Stay up-to-date with industry trends, ensuring our products remain competitive and in-demand.

What We Offer:

  • Competitive Salary: $20.00-$24.00 per hour, based on experience.
  • Benefits: Store discount, plus opportunities for career advancement.
  • Schedule: Monday to Friday, 8-hour shifts, with occasional weekends as needed.


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