Implementation Manager
2 weeks ago
Job Title: Implementation Manager
Job Summary:
We are seeking an experienced Implementation Manager to join our team at Manulife. The successful candidate will be responsible for supporting our distribution partners in the delivery of value-added benefits and superior service to Consultants and Plan Sponsors.
Key Responsibilities:
- Support Distribution partners in the acquisition of new business, including in finalist presentations and implementation/project meetings.
- Primary contact for the client during new issue implementation and project phases.
- Coordinates and facilitates all client and internal project team meetings, including maintaining action items and meeting minutes.
- Delegates, negotiates, and follows up on all implementation tasks with each of the internal areas involved.
- Tracks and reports the status of each project and proactively escalates any significant barriers or issues to Senior management where necessary.
Requirements:
- Minimum five years of work experience in Group Benefits and/or account management.
- Thorough knowledge of Group Benefits products and services.
- Previous experience in a project management role/approach.
- Proficiency in all Microsoft Office products.
- Ability to influence decision-makers at all levels.
What We Offer:
- A competitive salary and benefits package.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
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