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Navigator of Community Connections

2 months ago

Surrey, British Columbia, Canada Phoenix Society Full time
Job Summary

We are seeking a skilled Navigator of Community Connections to join our team at Phoenix Society. As a member of our Mental Health and Substance Use Team, you will play a vital role in supporting residents to achieve their goals for successful independent living in the community.

Company Overview

Phoenix Society is a multi-service agency dedicated to providing accessible services and opportunities to individuals who face barriers related to addiction, mental health, housing, education, criminal justice involvement, and employment.

About the Role

The Navigator of Community Connections will be responsible for advocating for residents of the Phoenix Intensive Residential Treatment Program (IRT), providing discharge planning services, and ensuring transportation for IRT clients. You will also assist in acquiring personal documentation, ensure ongoing assessment of client progress, and support individuals through crisis situations.

Key Responsibilities
  • Advocate for residents of the Phoenix IRT program
  • Provide discharge planning services for residents who have participated in IRT programming
  • Ensure transportation for IRT clients arriving to and leaving from the Phoenix Center at intake and discharge
  • Assist in acquiring personal documentation
  • Ensure ongoing assessment of client progress regarding levels of support needed
  • Support individuals through crisis situations, including tenancy breakdown
  • Provide support for clients to develop life skills and support community engagement
  • Offer assistance for rental applications and other required documentation
  • Educate and provide consultation to clients, families, and healthcare professionals
  • Making effective referrals, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners
  • Develop, coordinate, and deliver psycho-educational and support groups
  • Ensure that client files are maintained and current within established guidelines
  • Report to and discuss case concerns with supervisory positions and the integrated services team
  • Maintain accurate statistics throughout practice and provide monthly reports
Requirements

To be successful in this role, you will need:

  • A post-secondary diploma in social sciences, counselling, social work, or a related field
  • A minimum of one year of experience working with marginalized populations, substance use services, mental health, corrections, or a related field
  • Ability to administer Narcan and respond effectively to overdose situations
  • Knowledge of infection control standards and ability to follow infection control policies
  • Satisfactory completion of a criminal records check with vulnerable sector screening
  • Satisfactory completion of Tuberculosis Screening form
  • Satisfactory completion of Employee Immunization Record form
  • First aid certification with CPR
  • Valid class 5 driver's license
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary of $25.10 - $30.35 per hour
  • Employee Assistance Program
  • Disability and Life insurance
  • 100% Employer Paid Extended health care (Dental, Vision, paramedical)
  • Matching RRSP contribution
  • Paid sick and personal leave days
  • Education and Training allowance
  • Bring your dog to work
Vaccination Requirement

All new hires at Phoenix Society require full COVID-19 vaccinations or a medical exemption approved by the Provincial Health Officer.Commitment to Equity, Diversity & Inclusion

Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.