Skincare Expert

4 weeks ago

Montreal, Quebec, Canada Rennai Full time
Skincare Specialist

At Rennaï, we are seeking a talented and inspiring Skincare Specialist to advance the success of our business through exceptional customer service.

Key Responsibilities
  • Build trusted relationships with customers by actively listening, maintaining self-awareness, engaging in conversation, and demonstrating genuine care and empathy in a warm and professional manner.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Offer elevated self-care services and client experiences to our customers.
Expert Product Knowledge
  • Possess in-depth knowledge of our luxury skincare product lines, including their ingredients, benefits, and usage instructions.
  • Stay up to date with the latest skincare trends, techniques, and scientific advancements to deliver accurate and relevant advice to customers.
Skincare Consultations
  • Conduct thorough skincare consultations, such as assessing skin type, condition, and lifestyle factors, to understand customers' unique needs, concerns, and goals, and provide tailored skincare recommendations.
  • Offer product samples to customers, showcasing their effectiveness and benefits.
Requirements
  • 1+ years of experience in Retail Sales, Client Service, and Beauty Industry.
  • High school diploma.
  • Passion for the beauty industry and interest in skincare.
  • Exceptional active listening, communication, and interpersonal skills, with the ability to connect with diverse customers.
  • Self-motivated and inspired, with a proactive approach to problem-solving.
  • Professional appearance and demeanor.
  • Ability to work in a fast-paced, dynamic retail environment.
  • Flexibility to work evenings, weekends, and holidays as required.
Bonus Points
  • Have proven experience as a Skincare Specialist, Beauty Consultant, or similar role in a luxury/beauty retail environment.
  • Have extensive knowledge of skincare products, ingredients, techniques, and trends, as well as an understanding of various skin types, conditions, and concerns.
  • Have in-depth knowledge of the luxury beauty market, including emerging trends and customer preferences.
  • Are a self-care and wellness ambassador.

We are committed to empowering individuals on their journey towards self-care, self-love, and self-discovery. If you are passionate about the beauty industry and have a keen eye for the latest trends, we encourage you to apply for this exciting opportunity.

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