Network Infrastructure Manager

2 months ago

Montreal, Quebec, Canada Moneris Full time
About the Opportunity

We are seeking a highly skilled Senior Network Analyst to join our team on a 6-month contract. As a key member of our Network Infrastructure Services team, you will play a crucial role in managing, administering, and maintaining our network infrastructure.

Key Responsibilities:

  • Provide support and maintenance for all network services offerings, with a focus on automation and efficiency.
  • Lead platform currency, capacity planning, and reporting of defined Service Level Agreements (SLAs).
  • Participate in projects, design, implementation, installation, and configuration of network infrastructure systems.
  • Accountable for identified service ownership offerings, including the ownership of the service support queue and operational documentation.
  • Responsible for escalations occurring in daily operations, including business-as-usual service and change requests, incident investigation, remediation, troubleshooting, and monitoring of network services, local and wide area network connections, and data center operations.
  • Rotational on-call support is required to ensure 24/7 coverage for critical systems.
  • In partnership with Infrastructure and Development teams, lead/participate in building supporting networks for core in-house development gateways, transaction and payment processing systems.
  • Support and develop technical standards and processes related to the network for service offerings.

Requirements:

  • Bachelor's degree required, or equivalent work experience.
  • Minimum 7 years of experience working with firewall administration, design, and management, preferably with Palo Alto technologies.
  • Proficient in network, design, administration, implementation, monitoring, support, and automation.
  • Proficient in leading projects or project steps and communicating progress/approach with technical/non-technical peers/clients and leaders.
  • Proficiency in payment systems and the merchant acquiring business.

About Moneris

Moneris is a leading payment processor in North America, providing innovative payment solutions to merchants and financial institutions. We are committed to delivering exceptional customer service and supporting the growth of our clients' businesses.

What We Offer:

  • Comprehensive Total Rewards Program, including bonuses, flexible benefits, and a choice of health spending account (HSA) or personal spending account (PSA).
  • RRSP matching and defined contribution pension plan.
  • Learning and development programs and resources, including unlimited free access to Coursera and an Educational Assistance Program.
  • Holistic approach to employee well-being, with an Employee Assistance Program, access to 24/7 virtual health care, wellness events, and a supportive workplace culture.
  • A workplace committed to investing in Diversity, Equity, and Inclusion (DEI) through various initiatives, including employee inclusion groups, mentorship, DEI learning and workshops, educational events, and resources.
  • Company-wide paid year-end closure and personal time off, including religious, personal, and volunteer days.

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