Security Supervisor-VIC

7 months ago

Victoria, Canada CB Canada Full time
Position Summary

Are you passionate about safety and providing great guest experience? Looking for a place to put your skills to play, making guests feel safe and special? Elements Casino Victoria is looking for a personable, energetic, and passionate individual for the position of Security Supervisor. Under the supervision of the Security Manager, you will be responsible for protecting guests, staff, and assets to ensure the integrity of the gaming floor and company property by patrolling and monitoring the entire casino site, interior and exterior, controlling access to keys and restricted areas; and other duties as assigned. This position requires shift schedule flexibility.

 Key Accountabilities

  • • Providing input for team member performance objectives and evaluations
  • • Mentoring, coaching and training front line security team members
  • • Monitoring, documenting and preparing statements/reports on internal and external violations, unsafe conditions, potential hazards, suspicious       persons and activities
  • • Enrolling guests into the Self-Exclusion Program
  • • Conducting regular patrols of the entire property as directed; identifying risks and conditions that present safety issues
  • • Providing or assisting with First Aid for team members and guests
  • • Responding to, resolving or escalating security issues
  • • Escorting guests and team members or assigning escort duties as required
  • • Overseeing crowd control for special events
  • • Liaising and communicating effectively with all appropriate operational departments
  • • Developing and cultivating strong working relationships with all stakeholders (guests, ownership and team members)
  • • Ensuring compliance with licensing laws, health and safety and other statutory regulations
  • • Performing other duties as assigned or directed 

Education and Qualifications

  • • Previous security experience an asset but not required
  • • A High School Diploma
  • • Strong communication and public relations skills
  • • Second language an asset
  • • Exceptional interpersonal skills and time management skills
  • • Ability to multi-task and prioritize
  • • Ability to be adaptable and be flexible with work schedule
  • • Exceptional organizational, problem solving and conflict resolution capabilities
  • • Experience with MS Office and Outlook
  • • Certification in Occupational First Aid Level 2 and WHMIS an asset
  • • Completion of Gaming Security Officer training an  asset
  • • The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)
  • • Serving It Right, Smart Serve or IGB certification, or the  ability to obtain a Serving it Right Certification

Work Environment Considerations

  • Regular casino environment, standing and walking for long periods of time, non-traditional work hours

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We provide you with the tools and technology needed to delight your clients
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn't your typical \'corporate\' job. We work hard and we have fun

The only thing we don’t play games with…..is your career

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment

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