Business Training Specialist

1 week ago


Mississauga, Ontario, Canada OSL Retail Services Full time

At OSL Retail Services, we're a people-focused company at the top of our game. Our partnership with Samsung has created a global leader in technology, opening new possibilities for people everywhere.

We want individuals who are passionate about sharing their knowledge and journey with others to join our team. This is an exciting opportunity to become a world-leading expert in your field and take your career to new heights.

The Field Trainer will play a crucial role in enhancing customer and employee experience through tailored learning programs. As a brand ambassador of Samsung, you'll be responsible for designing and facilitating engaging learning experiences and compelling content for customers and store teams.

This role requires a dynamic trainer and engaging content creator who can make technology exciting and relatable. You'll work with store teams to develop soft skills, strengthen sales excellence, and provide employees with stellar sales skills training.

To succeed, you'll need excellent knowledge of learning theories and instructional design models. You should have experience in the Wireless Electronics industry and be able to facilitate groups in-person and online using engagement tools.

Key responsibilities include:

  • Scheduling and managing facilitation, registration, and attendance of learning sessions
  • Facilitating customer learning sessions or experience events
  • Driving awareness and engagement around learning sessions across all GTA in-line stores
  • Collaborating with the Training Manager to ensure training material is tailored to key audience segments

A competitive base salary $62,500 plus bonuses and other perks makes this an attractive opportunity. Benefits include vacation plus additional flex days, comprehensive benefits, and training and development opportunities to grow your career with one of Canada's Best Managed Companies.



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