Restaurant Operations Manager

3 weeks ago


Cambridge, Ontario, Canada ONroute Full time
Restaurant Assistant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at ONroute. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of 16-20 staff members.

Key Responsibilities:
  • Operational Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, organize and maintain inventory, and ensure health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns, provide exceptional customer service, and participate in marketing plans and implementation.
  • Computer and Technology Knowledge: Proficient in MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Word, as well as point of sale systems.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment, under pressure, and with tight deadlines.
  • Reliability, dependability, and flexibility.
What We Offer:
  • Parking available.
  • Permanent employment.
  • 40 hours per week.
  • English as the primary language of work.


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