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Business Intelligence Analyst, ERP

2 months ago

Old Toronto, Canada HomEquity Bank Full time
Enhance Financial and Human Resources Operations at HomEquity Bank

We are seeking a skilled Business Intelligence Analyst to join our team in providing business analysis, enhancements, and maintenance support for the bank's Enterprise Resource Planning (ERP) system.

The ideal candidate will have experience with ERP systems, particularly Workday, as well as strong analytical and problem-solving skills. They will be responsible for conducting needs analysis, providing project support, and developing workflows to meet business objectives of Finance and HR.

Key Responsibilities:

  • Conducts needs analysis related to Finance and HR applications and workflows to support Finance and Human Resources processes.
  • Provides support for projects and strategic initiatives related to Finance and HR automation opportunities, workflow design, development, and new business solutions and applications.
  • Responsible for Finance and HR project activities including research, workstreams, design, and implementation of data integration, testing, documentation, upgrades, and data conversions.
  • Supports users in the creation and development of new reports and resolving data issues within both Finance and HR applications.
  • Develops Finance and HR test cases, implementation plans, defining workflow solutions, controls, standards, and naming conventions within applications.
  • Understands and defines key data requirements resident in both ERP-based Finance and HR workflows, ensuring a structured approach for updates and maintenance.
  • Provides presentations and training to Finance and HR end users.
  • Liaises with Finance and HR vendors and IT to plan and facilitate new or upgraded ERP application and external data sets.

Financial and HR Reporting and Analytics:

  • Prepares journal entries with appropriate analysis and supporting documentation within ERP system.
  • Provides financial review, variance analysis, and employee-related data reporting for assigned ERP portfolios.
  • Analyzes financial results and HR data to assess reasonability and fluctuations within ERP.

Technical Troubleshooting:

  • Diagnoses and resolves technical issues within ERP system, including data integrity problems, system malfunctions, and user access issues.
  • Collaborates with IT and vendors to troubleshoot system errors, performance bottlenecks, and other technical challenges.
  • Monitors system logs and performance reports to proactively identify and address potential issues before they impact users.
  • Provides on-demand technical support to end users, ensuring timely resolution of system problems.
  • Conducts root cause analysis for recurring issues and works with stakeholders to develop and implement long-term solutions.
  • Escalates unresolved technical problems to relevant teams or vendors and follows up on resolutions.

About You:

As a skilled Business Intelligence Analyst, you will possess a strong understanding of ERP systems, particularly Workday, as well as excellent analytical and problem-solving skills. You will have experience working in a similar role, preferably in a financial institution or organization with complex financial and HR operations.

What We Offer:

  • A competitive salary range: $80,000 - $120,000 per year, depending on experience.
  • A hybrid office environment with flexibility to work from home.
  • A culture of recognition and appreciation for employees' contributions.
  • Ongoing professional development opportunities.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A generous retirement savings plan.

Location: Toronto, ON, Canada