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Front Desk Supervisor

2 months ago

Montreal, Quebec, Canada Courtyard & Residence Inn Montreal Midtown Full time
Front Desk Supervisor Opportunity

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Courtyard & Residence Inn Montreal Midtown. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities:
  • Manage front desk operations, including guest check-in, check-out, and room assignments
  • Lead and motivate front desk staff to deliver exceptional customer service
  • Implement and maintain brand standards and policies
  • Monitor and control front desk activities to ensure efficiency and productivity
  • Develop and maintain relationships with guests, clients, and other hotel departments
Requirements:
  • 2+ years of experience in a supervisory or leadership role in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Accuracy and attention to detail
  • Strong problem-solving and analytical skills
  • Ability to work well under pressure and adapt to changing situations
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a talented and dedicated team

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.