Customer Experience Ambassador for The Pas
3 weeks ago
About the Role
As a Customer Experience Associate at Scotiabank, you are the key to delivering exceptional service to our customers. We are seeking a skilled and dedicated professional who can connect with customers, understand their needs, and provide tailored solutions.
Responsibilities
- Taking a proactive approach to discovering customer needs and listening to understand their requests
- Processing day-to-day transactions
- Nurturing long-standing relationships with customers
- Contributing to Branch targets by identifying and fulfilling simple sales opportunities
- Sharing knowledge and introducing customers to mobile banking applications
Requirements
- Proven customer service skills through work or community involvement
- Ability to work a flexible schedule
- Comfortable in simple sales situations
- Strong technical skills and the ability to promote digital banking options
What We Offer
- A rewarding career path with opportunities for professional development
- Internal training to support career growth and skill enhancement
- A collaborative team environment with innovative thinkers
- A competitive compensation and benefits package
Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We are committed to making a difference in our communities and are dedicated to helping our customers achieve their financial goals.
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