Customer Service Representative Commercial Banking

4 weeks ago


Montreal, Quebec, Canada National Bank Full time

Job Summary

We are seeking a highly skilled Customer Service Representative Commercial Banking to join our team at National Bank. As a key member of our Commercial Banking department, you will be responsible for providing exceptional client service and support to our business clients.

Key Responsibilities

  • Support business clients with their banking transactions and credit/banking needs
  • Analyze and understand business client needs to provide advice on the best solution and/or digital products
  • Offer a distinctive client experience
  • Follow compliance and fraud prevention rules in effect

Requirements

  • College diploma in a 3-year technical program (DEC) and at least 3 years of experience OR a Bachelor's degree
  • Customer service experience
  • Ability to identify business opportunities
  • Bilingualism spoken and written (English/French) is essential

What We Offer

  • Competitive remuneration starting at $25.85/hour
  • Reimbursement of tuition fees
  • Health and wellness program with many benefits
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Initiatives promoting community involvement
  • Telemedicine service
  • Virtual sleep clinic

About Us

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.



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