Customer Service Representative Commercial Banking

3 weeks ago


Montreal, Quebec, Canada National Bank Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our Commercial Banking team. As a Business Advisory Services Specialist, you will be responsible for building trust-based relationships with our business clients and providing exceptional customer service.

Key Responsibilities:

  • Support business clients with their banking transactions and credit/banking needs
  • Analyze and understand business client needs to provide advice on the best solution and/or digital products
  • Offer a distinctive client experience
  • Follow compliance and fraud prevention rules in effect

What We Offer:

  • Competitive compensation starting at $25.85/hour
  • Reimbursement of tuition fees
  • A dynamic work environment with cutting-edge collaboration tools
  • Opportunities for professional growth and development

Requirements:

  • College diploma in a 3-year technical program (DEC) and at least 3 years of experience OR a Bachelor's degree
  • Customer service experience
  • Ability to identify business opportunities
  • Bilingualism spoken and written (English/French)

Why Join Us?

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. We offer a barrier-free workplace that is accessible to all employees.



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