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Dispatchers Supervisor

2 months ago

Edmonton, Alberta, Canada BIK-KEN TRUCKING LTD. Full time
Job Title: Dispatchers Supervisor

We are seeking a highly skilled and experienced Dispatchers Supervisor to join our team at BIK-KEN TRUCKING LTD.

Job Summary:

The Dispatchers Supervisor will be responsible for coordinating and supervising the activities of dispatchers, ensuring the smooth operation of our transportation services. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Develop and implement plans to prioritize tasks and optimize dispatch operations
  • Coordinate activities with other work units or departments to ensure seamless communication and collaboration
  • Prepare and submit reports to management on dispatch performance and operations
  • Ensure the smooth operation of computer equipment and machinery, and arrange for maintenance and repair work as needed
  • Train and develop dispatchers in their duties and policies, and arrange for training for staff as required
  • Coordinate, assign, and review work to ensure high-quality service delivery
  • Requisition or order materials, equipment, and supplies as needed to support dispatch operations
  • Organize and maintain inventory of dispatch-related materials and equipment
  • Provide physical, visual, and auditory accessibility accommodations as required
  • Participate in government or community programs that support persons with disabilities
  • Offer mentorship, coaching, and networking opportunities for persons with disabilities
  • Provide awareness training to employees to create a welcoming work environment for persons with disabilities
  • Apply accessible and inclusive recruitment policies that accommodate persons with disabilities
  • Participate in government or community programs that support newcomers and refugees
  • Assist with immediate settlement needs of newcomers and refugees
  • Support social and labour market integration of newcomers and refugees
  • Recruit newcomers and refugees who were displaced by a conflict or natural disaster
  • Support newcomers and refugees with foreign credential recognition
  • Offer mentorship programs that pair newcomers and refugees with experienced employees
  • Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees
  • Do not require Canadian work experience
  • Participate in government or community programs that support youth employment
  • Offer on-the-job training tailored to youth
  • Offer mentorship, coaching, and networking opportunities for youth
  • Provide awareness training to employees to create a welcoming work environment for youth
  • Participate in government or community programs that support Veterans
  • Offer mentorship, coaching, and networking opportunities for Veterans
  • Provide awareness training to employees to create a welcoming work environment for Veterans
  • Recruit Veterans and other candidates with military experience through targeted hiring initiatives
  • Assist with immediate transition needs of Veterans
  • Offer workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce
  • Support Veterans in translating their military skills and experience into the language of the civilian job market
  • Offer flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace
  • Participate in government or community programs that support Indigenous people
  • Offer mentorship, coaching, and networking opportunities for Indigenous workers
  • Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations
  • Provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitate access to Elders who can offer support and guidance to Indigenous workers
  • Participate in government or community programs that support mature workers
  • Apply hiring policies that discourage age discrimination
  • Provide staff with awareness training to create a welcoming work environment for mature workers
  • Offer mentorship, coaching, and networking opportunities for mature workers
  • Offer phased retirement options that allow mature workers to gradually reduce their workload
  • Offer phased re-entry options for mature workers who are returning to work after retiring
  • Provide workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers
  • Offer resources to help mature workers plan their retirement
  • Participate in government or community programs that support members of visible minorities
  • Apply hiring policies that discourage discrimination against members of visible minorities
  • Offer mentorship programs that pair members of visible minorities with experienced employees
  • Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities