Dispatchers Supervisor

4 weeks ago

Edmonton, Alberta, Canada BIK-KEN TRUCKING LTD. Full time
Job Title: Dispatchers Supervisor

We are seeking a highly organized and detail-oriented Dispatchers Supervisor to join our team at BIK-KEN TRUCKING LTD.

Job Summary:

The Dispatchers Supervisor will be responsible for coordinating and supervising the activities of dispatchers, ensuring the smooth operation of our transportation services. This role requires strong communication and leadership skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Develop specific plans to prioritize tasks and activities to ensure efficient use of resources.
  • Co-ordinate activities with other work units or departments to achieve team goals.
  • Prepare and submit reports to management on a regular basis.
  • Ensure smooth operation of computer equipment and machinery.
  • Arrange for maintenance and repair work as needed.
  • Train workers in duties and policies to ensure compliance and efficiency.
  • Arrange training for staff to enhance their skills and knowledge.
  • Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard.
  • Requisition or order materials, equipment and supplies as required.
  • Organize and maintain inventory to ensure accurate tracking and reporting.
Support for Persons with Disabilities:
  • Provides physical accessibility accommodations such as ramps, elevators, etc.
  • Provides visual accessibility accommodations such as braille, screen readers, etc.
  • Provides auditory accessibility accommodations such as transcription software, teletypewriters, etc.
  • Participates in a government or community program or initiative that supports persons with disabilities.
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities.
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Assists with immediate settlement needs of newcomers and/or refugees such as housing, transportation, storage, childcare, winter clothing, etc.
  • Supports social and labour market integration of newcomers and/or refugees such as facilitating access to community resources, language training, skills training, etc.
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster such as Ukraine, Afghanistan, etc.
  • Supports newcomers and/or refugees with foreign credential recognition.
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Does not require Canadian work experience.
Support for Youths:
  • Participates in a government or community program or initiative that supports youth employment.
  • Offers on-the-job training tailored to youth.
  • Offers mentorship, coaching and/or networking opportunities for youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Participates in a government or community program or initiative that supports Veterans.
  • Offers mentorship, coaching and/or networking opportunities for Veterans.
  • Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives such as job fairs, outreach programs, etc.
  • Assists with immediate transition needs of Veterans such as relocation, housing, etc.
  • Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce such as adapting to different organizational structures.
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market.
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace such as gradually increasing hours and responsibilities, etc.
Support for Indigenous People:
  • Participates in a government or community program or initiative that supports Indigenous people.
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers.
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations.
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers.
Support for Mature Workers:
  • Participates in a government or community program or initiative that supports mature workers.
  • Applies hiring policies that discourage age discrimination.
  • Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Offers mentorship, coaching and/or networking opportunities for mature workers.
  • Offers phased retirement options that allow mature workers to gradually reduce their workload such as flexible or reduced work hours, part-time employment, project-based or seasonal work, etc.
  • Offers phased re-entry options for mature workers who are returning to work after retiring such as gradually increasing hours and responsibilities.
  • Provides workspace accommodations such as age-appropriate ergonomic considerations to meet the physical needs of mature workers such as adjustable desks and chairs, accessible parking, etc.
  • Offers resources to help mature workers plan their retirement such as financial planning, access to pension and benefits, lifestyle adjustments, etc.
Supports for Visible Minorities:
  • Participates in a government or community program or initiative that supports members of visible minorities.
  • Applies hiring policies that discourage discrimination against members of visible minorities such as anonymizing the hiring process, etc.
  • Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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