Technical Solutions Expert

7 days ago

Ottawa, Ontario, Canada N-able Technologies Ltd. Full time
About the Role

We are seeking a highly skilled Technical Solutions Expert to join our team at N-able Technologies Ltd. As a key member of our organization, you will play a crucial role in building and fostering relationships with our partners, providing technical expertise and guidance, and advocating for their success.

Key Responsibilities
  • Build and Foster Relationships: Connect with partners to understand their needs, tech stack, and how they're using our products, ensuring they get the most out of their investment in N-able.
  • Technical Expertise and Guidance: Offer top-notch technical advice by digging into complex requirements and making sure they fit well with N-able products. Work closely with partners to navigate any product gaps and lead by example within the team, mentoring your colleagues.
  • Partner Success Advocacy: Be the voice of our partners in technical talks with Product Management and Development. Show them how they can get even more out of N-able products to boost their business.
  • Solution Design and Implementation: Collaborate with partners to tackle their technical needs. Guide them through creating custom monitoring, automation, and reporting solutions that fit their goals perfectly. Share best practices for deploying N-able products.
  • Troubleshooting and Problem Solving: Get hands-on with tricky technical issues, making sure partners' problems are solved quickly, whether by you directly or by looping in our Support or other teams when needed.
  • Training and Enablement: Provide training and support to both partners and internal teams, ensuring everyone gets the most out of N-able products.
  • Market and Competitive Insight: Use your knowledge of MSPs and competitors to help with customer migrations and share insights that keep our partners ahead of the curve.
  • Documentation and Accountability: Keep track of partner interactions, project updates, and solutions, ensuring everything's communicated clearly and everyone's on the same page.
Requirements
  • A proactive and curious mindset, always ready to engage with partners, ask the right questions, and dig into their unique technical needs.
  • Previous experience in a customer-facing technical role, especially within an MSP or in selling to MSPs.
  • Strong communication and presentation skills, with the ability to lead and convey complex ideas clearly and consult effectively with partners in face-to-face meetings or in-person.
  • Proficiency in Windows operating systems, scripting, automation, networking, and virtualization.
  • A background in supporting Remote Monitoring and/or PSA solutions is a big plus.
  • The ability to thrive in a fast-paced, dynamic environment, showing initiative and independence while meeting set objectives.
  • Strong self-management and customer service skills, ensuring you can handle multiple projects and partner needs.
  • A technical degree is complementary, but your experience and skills are what really count.
  • Willingness to travel up to 5-10% of the time.

  • Technical Solutions Expert

    9 hours ago

    Ottawa, Ontario, Canada N-able Full time

    Solutions ConsultantCareer OpportunityN-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will play a critical role in providing expert-level technical advice and guidance to our partners, ensuring they maximize the value of their investment in N-able products.Key ResponsibilitiesProvide technical assistance and...

  • Technical Solutions Expert

    11 hours ago

    Ottawa, Ontario, Canada N-able Full time

    Solutions ConsultantCareer OpportunityN-able is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will play a critical role in providing expert-level technical advice and guidance to our partners, ensuring they maximize the value of their investment in N-able products.Key ResponsibilitiesProvide technical assistance and...

  • Technical Solutions Expert

    3 days ago

    Ottawa, Ontario, Canada N-able Full time

    About the RoleN-able is seeking a highly skilled Technical Solutions Expert to join our team. As a Technical Solutions Expert, you will be responsible for providing expert-level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesProvide technical assistance...

  • Technical Solutions Expert

    4 days ago

    Ottawa, Ontario, Canada N-able Full time

    About the RoleN-able is seeking a highly skilled Technical Solutions Expert to join our team. As a Technical Solutions Expert, you will be responsible for providing expert-level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products.Key ResponsibilitiesProvide technical assistance...

  • Cloud Telephony Solutions Expert

    4 days ago

    Ottawa, Ontario, Canada US Tech Solutions Full time

    About the Role:US Tech Solutions is seeking a highly skilled Cloud Telephony Solutions Expert to join our team. As a key member of our technical team, you will be responsible for establishing architectural designs, implementation plans, and participating in the deployment and transition activities from on-premises telephony tools to cloud-based telephony...

  • Cloud Telephony Solutions Expert

    3 days ago

    Ottawa, Ontario, Canada US Tech Solutions Full time

    About the Role:US Tech Solutions is seeking a highly skilled Cloud Telephony Solutions Expert to join our team. As a key member of our technical team, you will be responsible for establishing architectural designs, implementation plans, and participating in the deployment and transition activities from on-premises telephony tools to cloud-based telephony...

  • Technical Solutions Expert

    7 hours ago

    Ottawa, Ontario, Canada TV2 Consulting Full time

    {"title": "Solutions Architect", "description": "Accelerate Our Cloud-Native TransformationAt TV2 Consulting, we're seeking a skilled Solutions Architect to join our dynamic Platform Engineering team. As a key member of our team, you'll play a crucial role in driving our transformation into a cloud-native application.We're a collaborative and inclusive team...

  • Technical Solutions Expert

    9 hours ago

    Ottawa, Ontario, Canada TV2 Consulting Full time

    {"title": "Solutions Architect", "description": "Accelerate Our Cloud-Native TransformationAt TV2 Consulting, we're seeking a skilled Solutions Architect to join our dynamic Platform Engineering team. As a key member of our team, you'll play a crucial role in driving our transformation into a cloud-native application.We're a collaborative and inclusive team...

  • ServiceNow CMDB Technical Expert

    3 weeks ago

    Ottawa, Ontario, Canada US Tech Solutions Full time

    US Tech Solutions is seeking a highly skilled and experienced ServiceNow CMDB Technical Advisor to join our growing team. This role will play a crucial part in optimizing and enhancing our ServiceNow platform, specifically focusing on the Configuration Management Database (CMDB). As a key member of our technical team, you will be responsible for leading the...

  • Cloud Solutions Expert

    1 week ago

    Ottawa, Ontario, Canada 49 Solutions Full time

    **About 49 Solutions**We are a leading provider of innovative technology solutions, dedicated to helping our clients achieve their business goals. As a Technical Architect, you will play a critical role in shaping the future of our company.**Job Summary**We are seeking a highly experienced Technical Architect to join our team. The successful candidate will...

  • Cloud Solutions Expert

    7 days ago

    Ottawa, Ontario, Canada 49 Solutions Full time

    **About 49 Solutions**We are a leading provider of innovative technology solutions, dedicated to helping our clients achieve their business goals. As a Technical Architect, you will play a critical role in shaping the future of our company.**Job Summary**We are seeking a highly experienced Technical Architect to join our team. The successful candidate will...

  • SharePoint Solutions Expert

    4 weeks ago

    Ottawa, Ontario, Canada ADGA Group Consultants Inc Full time

    SharePoint Solutions Expert at ADGA Group Consultants IncADGA Group Consultants Inc is seeking a SharePoint Solutions Expert to contribute to a significant defense initiative overseen by the Canadian Federal Government. The successful candidate will play a vital role in the delivery and upkeep of the Engineering Information System collaborative platform,...

  • Geospatial Solutions Expert

    1 day ago

    Ottawa, Ontario, Canada Hexagon Geospatial Full time

    Company OverviewJob DescriptionYour Role:As a Geospatial Solutions Expert, you will collaborate with the sales account team to assess and understand customer needs, present Hexagon products, and recommend technical solutions that address customer business requirements and optimize value for both the customer and Hexagon.This is an exciting opportunity for an...

  • Geospatial Solutions Expert

    1 day ago

    Ottawa, Ontario, Canada Hexagon Geospatial Full time

    Company OverviewJob DescriptionYour Role:As a Geospatial Solutions Expert, you will collaborate with the sales account team to assess and understand customer needs, present Hexagon products, and recommend technical solutions that address customer business requirements and optimize value for both the customer and Hexagon.This is an exciting opportunity for an...

  • Telecommute Technical Solutions Expert

    5 days ago

    Ottawa, Ontario, Canada Bell Canada Full time

    About the RoleWe are seeking a highly skilled Technical Consultant to join our team at Bell Canada. As a Technical Consultant, you will play a key role in designing, executing, and implementing solutions for our Enterprise Customer market.Key ResponsibilitiesConduct detailed examinations of customer communication requirements and design appropriate...

  • Telecommute Technical Solutions Expert

    5 days ago

    Ottawa, Ontario, Canada Bell Canada Full time

    About the RoleWe are seeking a highly skilled Technical Consultant to join our team at Bell Canada. As a Technical Consultant, you will play a key role in designing, executing, and implementing solutions for our Enterprise Customer market.Key ResponsibilitiesConduct detailed examinations of customer communication requirements and design appropriate...

  • Technical Solutions Director

    2 days ago

    Ottawa, Ontario, Canada The AIM Group Full time

    About the RoleThe AIM Group is seeking a highly skilled Technical Solutions Lead to facilitate the delivery of an Insurance Accounting Standards project. As a key member of our team, you will work closely with cross-functional teams and vendors to implement the new standard and perform tandem testing to validate results.Key ResponsibilitiesOverall...

  • Technical Solutions Director

    2 days ago

    Ottawa, Ontario, Canada The AIM Group Full time

    About the RoleThe AIM Group is seeking a highly skilled Technical Solutions Lead to facilitate the delivery of an Insurance Accounting Standards project. As a key member of our team, you will work closely with cross-functional teams and vendors to implement the new standard and perform tandem testing to validate results.Key ResponsibilitiesOverall...

  • ServiceNow CMDB Technical Expert

    10 hours ago

    Ottawa, Ontario, Canada US Tech Solutions Full time

    Job SummaryUS Tech Solutions is seeking a highly skilled ServiceNow CMDB Technical Advisor to join our team. As a key member of our technical team, you will be responsible for performing ServiceNow Configuration Management Database (CMDB) assessments, developing roadmaps for enhancements and stabilization, and identifying opportunities for improving the...

  • ServiceNow CMDB Technical Expert

    8 hours ago

    Ottawa, Ontario, Canada US Tech Solutions Full time

    Job SummaryUS Tech Solutions is seeking a highly skilled ServiceNow CMDB Technical Advisor to join our team. As a key member of our technical team, you will be responsible for performing ServiceNow Configuration Management Database (CMDB) assessments, developing roadmaps for enhancements and stabilization, and identifying opportunities for improving the...