Customer Service Coordinator

2 weeks ago


SaintJeansurRichelieu, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. As a key member of our sales department, you will be responsible for managing sales-related files, providing general information to representatives, and contributing to improving best practices in sales tracking.

Responsibilities

Manage the opening, tracking, and coordination of sales-related files;

Ensure accurate data entry in various internal systems;

Provide general information to representatives, including estimates and price change analyses;

Contribute to improving best practices in sales tracking;

Requirements

In-depth understanding of sales and customer service departments;

Experience working with sales representatives on the road;

Strong discipline and attention to detail in handling documentation;

Excellent communication skills and active listening abilities;

Ability to make quick decisions and adapt to changes;

Strong stress management skills and ability to thrive in a dynamic environment;

Knowledge of the manufacturing industry (an asset);

Proficiency in Microsoft Office Suite and knowledge of sales software (an asset);

Bilingualism (English and French) required, both written and spoken;

Fast execution and strong focus on customer service.

About Us

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you require any accommodation during the interview process, please let us know by sending an email to accessibility@randstad.ca.

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