Retail Store Manager

5 days ago

Kingston, Ontario, Canada 2620547 ONTARIO INC Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2620547 ONTARIO INC. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and train a team of 3-4 employees to ensure they have the skills and knowledge to provide exceptional customer service and meet sales targets.
    • Establish and maintain a positive and productive work environment, promoting a culture of teamwork and collaboration.
  • Operations and Administration
    • Authorize payments by cheque and manage cash handling procedures to ensure accuracy and security.
    • Order merchandise and manage inventory levels to meet customer demand and minimize waste.
    • Establish work schedules and ensure adequate staffing levels to meet business needs.
  • Customer Service and Sales
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Meet or exceed sales targets, identifying opportunities to increase sales and implement strategies to achieve growth.
  • Work Environment and Physical Demands
    • Work in a fast-paced retail environment, handling heavy loads and working under pressure to meet deadlines.
    • Combine sitting, standing, and walking to perform job duties, with regular walking required to move around the store.
Requirements
  • Education and Experience
    • Bachelor's degree in a related field, such as business or retail management.
    • At least 7 months to less than 1 year of experience in a retail management role, preferably in a supervisory capacity.
  • Skills and Abilities
    • Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors.
    • Strong leadership and management skills, with the ability to motivate and train a team.
    • Accurate and efficient in handling cash and managing inventory.
    • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and benefits package, including health and dental insurance, and a 401(k) plan.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth, with a focus on developing leadership and management skills.

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