Clinical Support Analyst Trainer

2 months ago


Vancouver, British Columbia, Canada PHSA Full time
Job Title: Clinical Support Analyst Trainer

We are seeking a highly skilled Clinical Support Analyst Trainer to join our team at the Provincial Health Services Authority (PHSA). As a Clinical Support Analyst Trainer, you will play a critical role in providing clinical guidance and training to users on our clinical information systems.

Key Responsibilities:
  • Provide clinical guidance and training to users on our clinical information systems, including system functions, usage, and procedures.
  • Develop and maintain procedures for clinical utilization of our systems, including conferring with users, analyzing, assessing, developing, and recommending practices to streamline procedures.
  • Contribute to the establishment of educational standards for clinical systems training and work collaboratively with stakeholders to ensure effective training programs.
  • Evaluate the effectiveness of training programs and activities, and provide remedial training as needed.
  • Modify, test, and maintain clinical utilization systems processes from specifications and change requests.
Requirements:
  • Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
  • Two years' recent nursing experience, including one year's recent experience with the use of microcomputer hardware and software, computer-based clinical information systems, and teaching/education experience in a computerized client care environment.
  • Broad knowledge of the Registered Nurses' Association of British Columbia standards of practice and guidelines for clinical practitioners.
  • Demonstrated ability to effectively deal with others in a consultative/collaborative manner.
  • Comprehensive knowledge of clinical utilization of clinical information systems.
  • Broad knowledge of patient care policies, procedures, and standards of care.
  • Broad knowledge of adult education principles, methods, and tools.
What We Offer:
  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

We are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.



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