Clinical Systems Analyst

2 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Title: Clinical Systems Analyst

We are seeking a highly skilled Clinical Systems Analyst to join our team at PHSA. As a key member of our team, you will be responsible for developing and maintaining complex clinical application systems that impact multiple functional areas throughout our organization.

Key Responsibilities:
  • Conduct feasibility studies for clinical applications, including determining user and department requirements, performing feasibility/impact analysis, and completing current and future state analysis.
  • Develop specifications for complex clinical application systems by gathering detailed information from user departments and translating it into technical system requirements.
  • Implement system changes and break fixes following IMITS change control processes and incident management processes.
  • Assist with design/build system activities, perform modification and enhancement tasks, and participate in implementation and go-live/activation support on site.
  • Measure and document system performance metrics, measures, and projects transaction volumes and response times, and liaise with vendors and users to assist with the analysis of system performance and the development of capacity plans for assigned clinical applications.
  • Support system upgrades and implementations by performing tasks such as preparing all domains, implementing changes to all environments following the change control process, and performing other system tasks such as data conversion and extraction routines.
  • Assemble, create, and maintain information systems technical and operational documentation according to departmental standards.
  • Provide system support to users by troubleshooting system software problems, testing alternative solutions, and reviewing the impact of implemented resolutions over time.
  • Collaborate and represent IMITS to various stakeholders and technical groups by developing and maintaining relationships, attending meetings, and assisting clients in identifying technical/system deficiencies and providing options/recommendations on technical solutions.
  • Provide training related to clinical application systems to other IMITS staff for first-level and technical support.
  • Attend team meetings, participate in team discussions and projects, and actively participate in continuous quality and process improvement activities.
Requirements:
  • Graduation from a recognized diploma or degree program in Computer Science or Health Information Science, plus three (3) years' recent related experience, or an equivalent combination of education, training, and experience.
  • Ability to organize work, communicate effectively both verbally and in writing, and deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to operate related equipment.
What We Offer:
  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
About PHSA:

The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.



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