Automotive Sales Expert

1 month ago

London, Ontario, Canada Advance Auto Parts Full time

Job Title: Sales Pro

We are seeking a highly skilled and experienced Sales Pro to join our team at Advance Auto Parts. As a Sales Pro, you will be responsible for providing exceptional customer service and sales support to our DIY customers.

Key Responsibilities:

  • Provide best-in-class customer service and DIY issue resolution
  • Offer GAS3 selling experience for all DIY customers, including walk-in, online orders, and phone sales
  • Achieve personal and store sales goals and service objectives
  • Manage DIY services, including testing, battery installation, wiper installs, and more
  • Ensure high standards of customer service and store appearance
  • Assist with store inventory processes, including POGs, truck put away, shoot outs, cycle counts, back stock, and more
  • Back up to Professional services
  • Store cleanliness, including floors, bathrooms, facing, dusting, parking lot

Requirements:

  • Advanced selling skills (GAS3) for DIY
  • Friendly communication
  • Ability to locate and stock parts
  • Safety knowledge and skills
  • Operating inventory systems and store equipment
  • Parts and automotive system knowledge skills
  • Operating POS and Parts lookup systems
  • Expert at testing and diagnostic equipment for DIY services
  • ASE P2 certified or ASE ready equivalent
  • Advanced solution, project, and product quality recommendation ability
  • Advanced parts lookup and sourcing

Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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