HR Coordinator, EOR Specialist
2 weeks ago
Rippling is a unified workforce platform that streamlines HR and IT operations for businesses. As an HR Coordinator, you will be the first point of contact for international hires, supporting clients and EOR employees from onboarding to offboarding. Your role will involve daily HR operations, including responding to client and EOR employee questions, triaging international cases, and ensuring compliance with labor laws and regulations. You will also partner with payroll and operations teams to resolve client and EOR employee questions within defined timelines. Additionally, you will create and maintain SOPs, Client Guides, and Help Center articles, and work closely with product and engineering teams to develop a best-in-class HR Services offering.
Key Responsibilities
Support daily HR operations by responding to client and EOR employee questions related to hiring, leave management, performance management, investigations and claims, and terminations.
Triage international cases through salesforce and assign them to the appropriate HR Advisor.
Support leave of absence management, performance management, terminations, and other HR challenges that present legal or regulatory risk.
Coordinate employee claims related to unemployment benefits, leave or disability benefits, and workers compensation.
Ensure all regulatory and employment checks are completed accurately.
Assist in ensuring compliance with labor laws and regulations, and support audits as required.
Partner with payroll and operations teams to resolve client and EOR employee questions within defined timelines.
Create and maintain SOPs, Client Guides, and Help Center articles.
Work closely with and provide feedback to our product and engineering teams to develop a best-in-class HR Services offering.
Requirements
2+ years of experience providing HR support for a fast-paced organization.
Deep understanding of human resources best practices.
Experience managing employee claims related to unemployment benefits, leave and disability benefits, workers compensation, and employee grievances.
Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution.
Excellent client-facing verbal and written communication skills.
Languages: English Professional Working Proficiency is a requirement.
Benefits and pension administration, nice to have.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
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