HR Coordinator, Employer of Record Specialist
4 weeks ago
Rippling is a cutting-edge unified workforce platform that empowers businesses to manage their HR and IT needs in one place. By connecting all business systems to a single source of truth for employee data, Rippling automates manual work, streamlining processes like onboarding, payroll, benefits, and more.
Our platform has been recognized for its innovative approach, with Rippling named one of America's best startup employers by Forbes. We prioritize candidate safety and ensure all official communication is sent from @Rippling.com addresses.
About the RoleAs an HR Coordinator, you will be the first point of contact for international hires, supporting clients and EOR employees from onboarding to offboarding. You will be responsible for daily HR operations, including responding to client and EOR employee questions, triaging international cases, and managing leave of absence, performance management, and terminations.
Key Responsibilities- Support daily HR operations, responding to client and EOR employee questions in a timely and professional manner.
- Triage international cases through Salesforce and assign them to the appropriate HR Advisor.
- Manage leave of absence, performance management, terminations, and other HR challenges that present legal or regulatory risk.
- Coordinate employee claims related to unemployment benefits, leave, or disability benefits, and workers' compensation.
- Ensure all regulatory and employment checks are completed accurately.
- Partner with payroll and operations teams to resolve client and EOR employee questions within defined timelines.
- Create and maintain SOPs, Client Guides, and Help Center articles.
- Collaborate with product and engineering teams to develop a best-in-class HR Services offering that leverages technology to ease the administrative burden of HR compliance.
- 2+ years of experience providing HR support for a fast-paced organization.
- Deep understanding of human resources best practices.
- Experience managing employee claims related to unemployment benefits, leave, and disability benefits, workers' compensation, and employee grievances.
- Strong project management and organizational skills, with high attention to detail, excellent work product, time management, and project execution.
- Excellent client-facing verbal and written communication skills.
- Languages: English Professional Working Proficiency is a requirement.
- Benefits and pension administration, nice to have.
Rippling is an equal opportunity employer, committed to building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com.
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