HR Coordinator, Employer of Record Specialist
3 weeks ago
Rippling is a unified workforce platform that enables businesses to manage all their HR and IT needs in one place. By connecting every business system to a single source of truth for employee data, Rippling automates manual work and streamlines processes such as onboarding, payroll, benefits, and more.
The RoleAs an HR Coordinator, you will be the first point of contact for international hires and support clients and EOR employees with HR questions from onboarding to offboarding. Your responsibilities will include:
- Responding to client and EOR employee inquiries related to hiring, leave management, performance management, investigations, and terminations.
- Triage international cases through Salesforce and assign them to the appropriate HR Advisor.
- Supporting leave of absence management, performance management, terminations, and other HR challenges that present legal or regulatory risk.
- Coordinating employee claims related to unemployment benefits, leave, or disability benefits, and workers' compensation.
- Ensuring all regulatory and employment checks are completed accurately.
- Partnering with payroll and operations teams to resolve client and EOR employee questions within defined timelines.
- Creating and maintaining SOPs, Client Guides, and Help Center articles.
- Working closely with product and engineering teams to develop a best-in-class HR Services offering that leverages technology to ease the administrative burden of HR compliance.
To succeed in this role, you will need:
- 2+ years of experience providing HR support for a fast-paced organization.
- A deep understanding of human resources best practices.
- Experience managing employee claims related to unemployment benefits, leave, and disability benefits, workers' compensation, and employee grievances.
- Strong project management and organizational skills, with high attention to detail, excellent work product, time management, and project execution.
- Excellent client-facing verbal and written communication skills.
- Languages: English Professional Working Proficiency is a requirement.
- Benefits and pension administration, nice to have.
Rippling is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email PI.
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