Senior Change Management Specialist

4 weeks ago


Toronto, Ontario, Canada Sun Life Full time

Job Title: Senior Change Management Consultant

Are you passionate about ensuring change initiatives focus on the people side of change, are clearly communicated, and ultimately adopted?

This role is for you if you have a solid understanding of how people go through change and can look at change through the eyes of many impacted stakeholders.

As a Senior Change Management Consultant at Sun Life, you will plan, develop, and execute change management plans that maximize adoption and usage while minimizing resistance and disruption.

The goal is to introduce the right amount of change at the right time to increase benefit realization, value creation, and achieve desired outcomes.

You will work closely with senior leaders and colleagues from across the organization to develop clear and engaging communications that address the need for plain language information, respect Sun Life writing and brand guidelines, and are aligned to the compelling SLFD vision and story.

You will also support the training requirements of SLFD change initiatives by providing input and content, and address field and advisor resistance highlighted through our channels that monitor field sentiment.

To succeed in this role, you will need:

  • A solid understanding of change management principles, methodologies, and tools
  • The ability to clearly articulate the change story: What will be new? Different? Taken away?
  • Experience developing, supporting, and executing change management plans and communication strategies
  • Exceptional communications skills, both written and verbal
  • Excellent active listening skills with the ability to influence others and bring them on the change journey

What's in it for you?

  • We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada
  • Access to short-term assignments or 'Gigs' across the organization, to help you develop new skills and connections
  • A collaborative and interactive team environment
  • Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we'll match your contributions
  • Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being


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