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Customer Service Representative

2 months ago

Lower Sackville, Canada Canadian Tire Corporation Ltd Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Canadian Tire Corporation Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, handling inquiries, and resolving issues in a professional and timely manner.

Key Responsibilities:
  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process returns and exchanges
  • Operate cash register, computer, and printer
  • Maintain a clean and organized customer service area
  • Ensure compliance with Health and Safety regulations
Requirements:
  • Customer service experience
  • Ability to work shifts, including days, evenings, weekends, and holidays
  • Approachable and friendly demeanor
  • Ability to find solutions to problems and adapt to challenging situations
  • Ability to handle physical demands, including standing, walking, and lifting
  • Attention to detail
What We Offer:
  • An amazingly friendly team
  • Continued career opportunities
  • Profit-sharing (conditions apply)
  • Employee discount
  • Diverse, inclusive, and safe working environment
  • Work-life balance
  • Flexible work hours
  • Ongoing training and learning
  • Scholarship opportunities
  • Group benefit plan (conditions apply)
  • On-site parking
  • Public transportation nearby
  • Working for an employer that's involved in the community
  • Working for a locally owned business