Store Manager
4 weeks ago
Job Title: Store Manager
Job Summary:
We are seeking a highly skilled and experienced Store Manager to lead our team at Fox Home. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store image and environment.
Key Responsibilities:
- Leadership: Serve as a positive role model for the team, motivate and inspire store team members to deliver exceptional results.
- Communication: Effectively communicate tasks, plans, and goals to team members, monitor progress against key business metrics, and provide regular feedback.
- Talent Management: Recruit top talent in the store, train, coach, develop, motivate, and inspire the store team to ensure internal succession planning.
- Customer Service: Provide superior customer service, ensure each team member understands and applies the Mango Service Policy, and prepare and host weekly staff meetings to deliver sales targets, product information, and other matters of interest for the team.
- Operations: Maintain store operations by ensuring store image and environment are to standards, minimize expenses by optimizing resources, and ensure merchandising directives and standards are implemented efficiently and visual standards are maintained at all times.
- Compliance: Ensure compliance with all country/local laws and regulations in the areas of health, safety, labour, and employment, as well as any applicable company policies, guidelines, and procedures.
Requirements:
- Experience: Minimum 3 years of Retail management experience; fashion or home retail would be considered an asset.
- Skills: Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer, proficient in Microsoft Office products and retail business systems, self-motivated to build, grow, lead, and manage high-performing teams, with strong coaching and mentoring abilities.
Working Conditions:
Ability to work weekends, evenings, and holidays as needed.
Accommodation:
Fox Group – Fox Home is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Thank you:
We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.
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