Technical Product Manager

4 weeks ago

Vancouver, British Columbia, Canada Global Relay Full time
About the Role:

As a Technical Product Manager at Global Relay, you will be responsible for owning specific components and features of our Common Platform. You will work closely with agile teams, other TPMs, and Product Management to deliver on the product roadmap, driving new products and features through the development process.

Key Responsibilities:
  • Triage incoming tickets and assign them to the correct owner
  • Follow up on project status, stories, tasks, dependencies, and risks
  • Collaborate with and share status reports with the Product and DevOps Manager
  • Address impediments by connecting appropriate stakeholders
  • Coordinate meetings with external vendors
  • Assist with generating reports, Wiki pages, and other artifacts that provide transparency into project status
  • Owning the up and down responsibility for the delivery of their component or feature
  • Collaborate with senior product management, sales, support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap
  • Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts
  • Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase
  • Identify and coordinate cross-component dependencies throughout the development process
  • Work with Product Management, Development, and other departments to actively remove obstacles blocking progress and ensure the program is within schedule
  • Prioritize and groom their team's backlog
  • Attend daily stand-ups with their Product Manager and other TPMs in their product team
  • Attend daily stand-ups, grooming, sprint planning, demos, retrospectives, and other team meetings with their Agile team
  • Share Scrum Mastering duties with other members of their team
  • Create work estimates, track progress, and report status in the form of burn-up/down charts and dashboards
  • Support Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities
  • Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform
  • Serve as the primary product expert (functional, not technical) for the components for which they are responsible

About You:

We are looking for a highly adaptable and experienced Technical Product Manager to join our team. You should have 3-5 years of experience as a project manager or project coordinator, a degree in Engineering, Computer Science, or a related technical field, and the ability to understand technical as well as business requirements. You should also be able to work effectively with groups with different levels of technical and process experience and coordinate multiple inter-related projects.

Nice to Haves:
  • Experience as a software developer/engineer
  • Working knowledge of Elastic Search, Kibana, Hadoop, and big data concepts
  • Experience working with reporting tools
  • Experience with a SaaS, messaging, or enterprise software company
  • Experience delivering projects using Java, open source, big data technologies (distributed storage, computation, search, queue, etc.)
  • Experience driving cross-team initiatives and collaborating with stakeholders across the organization
  • Strong requirement elicitation, analysis, domain modeling, use case modeling, workflow design, and documentation skills
  • Experience planning, monitoring, and reporting on project status for multiple initiatives/teams

What We Offer:

Global Relay offers a competitive compensation package, including a corporate bonus, extended health benefits, and RRSP matching. We also offer a dynamic work environment, opportunities for career growth and development, and a chance to work with a talented team of professionals. If you are a motivated and experienced Technical Product Manager looking for a new challenge, we encourage you to apply.

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