Director of Specialty Pharmacy Operations
3 weeks ago
McKesson is a leading healthcare company that is committed to delivering high-quality care to patients and communities. We are seeking a highly skilled and experienced Director of Specialty Pharmacy Operations to join our team.
Job Summary:The Director of Specialty Pharmacy Operations will be responsible for overseeing the daily operations and clinical practices of our specialty pharmacy. This includes ensuring the overall performance and strategic success of our national specialty pharmacy sites across Canada. The successful candidate will have a passion for the business, deep knowledge of the specialty pharmacy sector, and a strong ability to drive cross-functional collaboration to execute best-in-class solutions for our biopharma clients and partners.
Key Responsibilities:- Oversee national pharmacy operations and provide direction on pharmacy strategies, initiatives, and projects across Canada.
- Responsible for pharmacy operations, including implementing departmental initiatives, financial objectives, tracking and reporting on KPIs, and ensuring SLAs are met.
- Lead the national pharmacy team in the creation, implementation, and execution of department processes and procedures consistent with the organization's mission and care philosophy.
- Ensure standardization of processes and smooth rollout of national pharmacy initiatives and programs.
- Promote collaboration with each specialty pharmacy across Canada and other business units to grow the division.
- Lead and support the development and achievement of strategic objectives and collaborative initiatives across business units.
- Ensure compliance with quality management systems, privacy SOPs, the Colleges of Pharmacy, and other regulatory requirements.
- Act as a liaison facilitating effective collaboration and communication with key stakeholders and ensure that national pharmacy standards and processes are implemented and sustained.
- Specialty pharmacy P&L accountability for dispensing revenue, margin, and profitability, forecasting, and LRP planning.
- Analyze, compile, and draw insights on financial and operational metrics to enhance the pharmacy business and create action plans to capitalize on and grow pharmacy revenue.
- Ensure accurate monthly pharmacy inventory and reconciliation, compliance, and process audits, inventory metrics at all pharmacy sites.
- Responsible for specialty pharmacy AR. Collaborate with finance on collections, including managing payor audits to reduce and eliminate claw-back risk.
- Drive excellence in Net Promoter Score results from patients, caregivers, and relevant stakeholders.
- Prioritize patient-centricity and superior customer experiences in all aspects of the pharmacy business.
- Promote and ensure that the highest quality of care is provided to patients and families.
- Participate and lead new business development initiatives involving specialty pharmacy for existing and potential clients in conjunction with biopharma and payer solutions teams.
- Attend conferences to gain knowledge and solidify working relationships with navigation, provider solutions, clinics, and physicians.
- Lead a team in a large multi-level pharmacy division, including performance management, talent management, recruitment, engagement, and retention.
- Provide direction and support to respective regional leads, pharmacy managers, and pharmacy staff.
- Ensure company policies and regulatory standards are at the forefront of all activities and decisions.
- Bachelor or Doctor of Pharmacy degree, or a similar degree and/or equivalent experience.
- Previous experience in specialty pharmacy or a related field.
- 7-10 years of people and progressive pharmacy management experience.
- A valid license in good standing with the Ontario College of Pharmacists is an asset.
- Possess a valid driver's license.
- Expertise in major therapeutic areas required by specialty pharmacy services.
- Excellent project management skills and time management skills.
- Possess finesse to manage relationships internally and externally.
- Ability to analyze and interpret data and trends and provide insights.
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Director of Specialty Pharmacy Operations
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Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob Summary:The Sr. Director, Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role is accountable for delivering and meeting the financial, business, and people strategic goals and initiatives. The Sr. Director will lead a national team through the achievement of operational...
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Director of Specialty Pharmacy Operations
4 weeks ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob Summary:The Sr. Director, Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role is accountable for delivering and meeting the financial, business, and people strategic goals and initiatives. The Sr. Director will lead a national team through the achievement of operational...
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Director of Specialty Pharmacy Operations
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Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob Summary:The Director of Specialty Pharmacy Operations is responsible for overseeing the daily operations and clinical practices of the specialty pharmacy. This includes delivering financial, business, and people strategic goals and initiatives. The incumbent will lead a national team to achieve operational excellence, growth, and development, while...
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Director of Specialty Pharmacy Operations
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Director of Specialty Pharmacy Operations
2 weeks ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob Summary:The Senior Director of Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role will be accountable for delivering and meeting the financial, business, and people strategic goals and initiatives.Key Responsibilities:Oversee national pharmacy operations and provide...
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Director of Specialty Pharmacy Operations
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Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeAt SPS McKesson Specialty Prescription Services Corporation, we're dedicated to delivering exceptional patient care and advancing healthcare. As the Sr. Director of Specialty Pharmacy, you'll play a pivotal role in overseeing our national pharmacy operations and driving strategic growth.Key Responsibilities:Lead a national team of pharmacy professionals to...
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Director of Specialty Pharmacy Operations
3 weeks ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob SummaryThe Senior Director of Specialty Pharmacy is responsible for overseeing the daily operations and clinical practices of the specialty pharmacy. This role requires a strong leader who can drive business growth, develop and implement strategic initiatives, and ensure operational excellence.Key ResponsibilitiesOversee national pharmacy operations and...
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Director of Specialty Pharmacy Operations
4 weeks ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob SummaryThe Senior Director of Specialty Pharmacy is responsible for overseeing the daily operations and clinical practices of the specialty pharmacy. This role requires a strong leader who can drive operational excellence, growth, and development, while ensuring superior customer experiences and exceptional patient care.Key ResponsibilitiesOversee...
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Director of Specialty Pharmacy Operations
4 weeks ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob SummaryThe Senior Director of Specialty Pharmacy is responsible for overseeing the daily operations and clinical practices of the specialty pharmacy. This role requires a strong leader who can drive operational excellence, growth, and development, while ensuring superior customer experiences and exceptional patient care.Key ResponsibilitiesOversee...
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Director of Specialty Pharmacy Operations
3 weeks ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob SummaryThe Senior Director of Specialty Pharmacy is responsible for overseeing the daily operations and clinical practices of the specialty pharmacy. This role requires a strong leader who can drive business growth, develop and implement strategic initiatives, and ensure operational excellence.Key ResponsibilitiesOversee national pharmacy operations and...
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Director of Specialty Pharmacy Operations
1 month ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob Summary:The Senior Director of Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role is accountable for delivering and meeting the financial, business, and people strategic goals and initiatives.Key Responsibilities:Oversee national pharmacy operations and provide...
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Director of Specialty Pharmacy Operations
1 month ago
Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob Summary:The Senior Director of Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role is accountable for delivering and meeting the financial, business, and people strategic goals and initiatives.Key Responsibilities:Oversee national pharmacy operations and provide...
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Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full timeJob SummaryThe Sr. Director, Specialty Pharmacy is a pivotal role in overseeing all aspects of our specialty pharmacy's daily operations and clinical practices. This individual will be accountable for delivering and meeting the financial, business, and people strategic goals and initiatives. The Sr. Director will lead a national team through the achievement...
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Director of Specialty Pharmacy Operations
1 month ago
Mississauga, Ontario, Canada McKesson Full timeJob Title: Director of Specialty Pharmacy OperationsMcKesson is a leading healthcare company that delivers innovative solutions to improve patient care and outcomes. We are seeking a highly skilled and experienced Director of Specialty Pharmacy Operations to join our team.Job Summary:The Director of Specialty Pharmacy Operations will be responsible for...
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Director of Specialty Pharmacy Operations
1 month ago
Mississauga, Ontario, Canada McKesson Full timeJob Title: Director of Specialty Pharmacy OperationsMcKesson is a leading healthcare company that delivers innovative solutions to improve patient care and outcomes. We are seeking a highly skilled and experienced Director of Specialty Pharmacy Operations to join our team.Job Summary:The Director of Specialty Pharmacy Operations will be responsible for...
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Director of Specialty Pharmacy Operations
1 month ago
Mississauga, Ontario, Canada McKesson Full timeAbout the RoleMckesson is a leading healthcare company that delivers innovative solutions to improve patient care and outcomes. We are seeking a highly skilled and experienced Director of Specialty Pharmacy Operations to join our team.Job SummaryThe Director of Specialty Pharmacy Operations will be responsible for overseeing the daily operations of our...
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Director of Specialty Pharmacy Operations
1 month ago
Mississauga, Ontario, Canada McKesson Full timeAbout the RoleMckesson is a leading healthcare company that delivers innovative solutions to improve patient care and outcomes. We are seeking a highly skilled and experienced Director of Specialty Pharmacy Operations to join our team.Job SummaryThe Director of Specialty Pharmacy Operations will be responsible for overseeing the daily operations of our...
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Director of Specialty Pharmacy Operations
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Director of Specialty Pharmacy Operations
4 weeks ago
Mississauga, Ontario, Canada McKesson Full timeJob Title: Director of Specialty Pharmacy OperationsMcKesson is a leading healthcare company that delivers insights, products, and services to make quality care more accessible and affordable. We are committed to the health, happiness, and well-being of our employees and those we serve.Job Summary:The Director of Specialty Pharmacy Operations will be...
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Director of Specialty Pharmacy Operations
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