International Financial Services Specialist
6 days ago
CMC Markets is a leading online financial trading business seeking an International Financial Services Specialist to join our team. This role will play a crucial part in delivering exceptional client experiences through expert service and problem-solving skills.
About the Role:
This position offers a unique opportunity to work collaboratively with our Premium Client Management team and wider business, focusing on creating a positive client experience. As an International Financial Services Specialist, you will excel in customer service, utilizing your bilingual skills in English and French to effectively communicate with clients.
Your Responsibilities:
- Provide exceptional client service through prompt and accurate response to client inquiries.
- Utilize strong problem-solving skills to resolve client issues in a timely and professional manner.
- Collaborate with the Premium Client Management team to develop and implement effective strategies for delivering exceptional client experiences.
Requirements:
- 2+ years of experience in customer-facing roles or financial services.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Bilingual in English and French (written and verbal).
Benefits:
- Competitive salary: $60,000 - $80,000 per year, based on experience.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and development within a dynamic and innovative company.
- Casual dress code and a collaborative work environment.
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