Reception Associate

3 weeks ago


Burnaby, British Columbia, Canada OpenRoad Auto Group Full time

Customer Service Representative Opportunity

At OpenRoad Auto Group, we are seeking a highly motivated and customer-focused Reception Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling phone calls, and performing administrative tasks.

Key Responsibilities:

  • Direct customers to the correct department or personnel
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
  • Handle telephone calls in a professional, friendly, and efficient manner
  • Perform clerical duties and accounting duties as assigned by Management

Requirements:

  • Ability to be versatile in working with changing priorities of position responsibilities
  • Professional personal appearance
  • Strong customer relation skills and ability to work well with both internal and external customers
  • Exceptional interpersonal and communication skills over the phone and in person

About OpenRoad Auto Group:

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.


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