Reception Associate

4 weeks ago


Burnaby, British Columbia, Canada OpenRoad Auto Group Full time
Unlock Your Potential at OpenRoad Auto Group

We are seeking a highly motivated and customer-focused Reception Associate to join our team at OpenRoad Auto Group. As a key member of our front-line team, you will be responsible for providing exceptional customer service, handling phone calls, and performing administrative tasks.

Key Responsibilities:
  • Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
  • Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
  • Perform clerical duties and accounting duties as assigned by Management.
  • Stay up to date on procedural changes for each dealership.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A comprehensive extended health and dental plan.
  • Recognition and Engagement Events.
Requirements:
  • Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask.
  • Professional personal appearance.
  • Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped.
  • Exceptional interpersonal and communication skills over the phone and in person.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply today.


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