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Hotel Operations Supervisor

2 months ago


Fergus, Ontario, Canada BEST WESTERN PLUS Full time
Job Summary

We are seeking a highly skilled Hotel Managing Supervisor to join our team at BEST WESTERN PLUS. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Leadership and Management
    • Coordinate activities with other work units or departments to ensure seamless hotel operations.
    • Hire, train, and develop staff in job duties, safety procedures, and company policies.
    • Supervise staff to ensure they are meeting performance expectations and providing excellent customer service.
  • Customer Service
    • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operations and Planning
    • Plan and coordinate VIP arrangements, ensuring that all guests receive a high level of service and attention.
    • Coordinate the flow of information within the team, ensuring that all staff are informed and up-to-date on hotel operations and policies.
  • Experience and Education
    • 7 months to less than 1 year of experience in a hotel management or supervisory role.
    • Secondary (high) school graduation certificate.
    • Fluent in English, with the ability to communicate effectively with guests and staff.
What We Offer

As a Hotel Managing Supervisor at BEST WESTERN PLUS, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated professionals who are passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.