Hotel Operations Supervisor

2 weeks ago


Fergus, Ontario, Canada BEST WESTERN PLUS Full time

Job Title: Hotel Operations Supervisor

Job Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at BEST WESTERN PLUS. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and resolve any issues that may arise.
  • Requisition materials and supplies, and maintain the operation of computer systems and equipment.
  • Co-ordinate, assign and review work, and maintain a high level of customer service delivery.

Requirements:

  • 1-2 years of experience in a hotel management role.
  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.

Work Environment: The successful candidate will work in a hotel environment, with a large workload and tight deadlines. The position requires the ability to work under pressure and maintain a high level of customer service delivery.

What We Offer: BEST WESTERN PLUS offers a competitive salary and benefits package, as well as opportunities for career advancement.



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