Residence Facilities Manager

5 days ago

Toronto, Ontario, Canada Toronto Metropolitan University Full time

About Toronto Metropolitan University

Toronto Metropolitan University is a comprehensive innovation university that values equity, diversity, and inclusion. We are committed to creating a safe and supportive environment for our students, faculty, and staff.

About Housing and Residence Life

Housing and Residence Life at Toronto Metropolitan University is responsible for maintaining an extensive Residence Life and Operations program. Our team supports the on-going development of community for Residence students through functional areas including residence admissions, finance, facilities, desk operations, and summer hotelling.

The Opportunity

We are seeking a highly skilled and experienced Residence Facilities Manager to oversee all aspects of residence building maintenance and operations. This includes routine, preventative, and transition maintenance, custodial operations, building maintenance, and managing building-related complaints and concerns.

Key Responsibilities:

  • Oversee the maintenance of residence facilities, including preventative, urgent, routine, and transition maintenance.
  • Develop and update processes as needed to ensure efficient and effective maintenance operations.
  • Oversee the cleaning and custodial services for residence facilities during the academic and summer periods.
  • Facilitate access and key control by overseeing the lock system in conjunction with the Housing Office team.
  • Liaise with Security to update the main building door access control.

Qualifications

To be successful in this role, you will require:

  • A diploma in a related field.
  • A minimum of 5 years of experience in building operations and maintenance.
  • Experience in tendering projects and contracts in a large institutional environment.
  • Project management experience in an institutional environment.
  • Excellent communication skills, including the ability to effectively coordinate and direct the work of others.
  • A working knowledge of facilities and general knowledge of equipment and building infrastructure.
  • Strong conflict resolution and negotiating skills.
  • Ability to organize workflow and coordinate activities within the office and with other departments.
  • Ownership of issues and the need to follow through on resolution to full student/customer satisfaction.
  • Ability to interpret policy and procedures established by the university.
  • Ability to write technical documents related to scope of work and portions of appropriate purchasing documents.
  • Proven ability to work as a team member and make effective independent decisions.
  • Demonstrated financial management skills with attention to detail.
  • Experience in a residence/student housing environment is an asset.

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