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Technical Advisor
1 month ago
You are a team player with a passion for motorized equipment, calculations, communication, and sales? Phaneuf Agricultural Equipment has a great career opportunity for you within a tightly knit team.
We offer:
- Competitive total compensation
- A wellness allowance of $250 per year
- A weekday work schedule (Monday to Friday), year round
- 5 paid holidays more than the Labour Standards, including your birthday
- Internal training and appropriate supervision
- A full range of employee benefits, including a group insurance program (including EFAP and virtual care) and a simplified pension plan to which Phaneuf contributes
- Work clothes provided
- And much more
As a Technical Advisor, you will:
- Provide courteous and professional customer service (telephone and counter)
- Propose and sell adequate preventive and curative maintenance services
- Inspect equipment, recommend required actions, and estimate costs
- Verify and determine the work to be done under warranty
- Collaborate with the sales department when selling equipment or machinery
- Open work orders for the mechanical department and plan the schedule in collaboration with the workshop supervisor
- Provide follow-up of files and keep clients informed throughout the process
- Occasionally work on a Saturday morning
To be successful in this role, you will need:
- DEP in technical advice in vehicle maintenance and repair, in a related field, or experience deemed equivalent
- Mechanical, hydraulic, and electromechanical knowledge
- Knowledge of the agricultural environment, machinery, tractors, and related products (an asset)
- Strong customer service and sales skills
- Good memory
- Good knowledge of informatic tools
You are:
- Cooperative, enthusiastic, and helpful
- Rigorous, organized, and efficient
- Good at communicating
- Courteous, attentive, and persuasive
- Have numeracy skills
- Available for occasional Saturday mornings
