Technical Advisor

You are a key member of our team, working closely with customers to provide expert advice and support for their motorized equipment needs.

We offer a competitive total compensation package, including a wellness allowance, a weekday work schedule, and a range of employee benefits.

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Inspect equipment, identify areas for improvement, and recommend maintenance and repair services.
• Collaborate with the sales department to promote equipment and machinery sales.
• Manage work orders, scheduling, and follow-up with clients throughout the process.
• Occasionally work on Saturday mornings to meet customer needs.

• DEP in technical advice in vehicle maintenance and repair, or a related field, or equivalent experience.
• Strong mechanical, hydraulic, and electromechanical knowledge.
• Knowledge of the agricultural environment, machinery, tractors, and related products is an asset.
• Excellent customer service and sales skills.
• Good memory and numeracy skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.

• A competitive total compensation package.
• A wellness allowance of $250 per year.
• A weekday work schedule (Monday to Friday), year-round.
• 5 paid holidays more than the Labour Standards, including your birthday.
• Internal training and supervision.
• A full range of employee benefits, including a group insurance program and a simplified pension plan.
• Work clothes provided.

For more information, visit www.phaneuf-ag.com/en/careers/