Technical Advisor

3 weeks ago

Victoriaville, Quebec, Canada Phaneuf Agricultural Equipment Full time
About the Role

You are a key member of our team, working closely with customers to provide expert advice and support for their motorized equipment needs.

We offer a competitive total compensation package, including a wellness allowance, a weekday work schedule, and a range of employee benefits.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Inspect equipment, identify areas for improvement, and recommend maintenance and repair services.
  • Collaborate with the sales department to promote equipment and machinery sales.
  • Manage work orders, scheduling, and follow-up with clients throughout the process.
  • Occasionally work on Saturday mornings to meet customer needs.
Requirements
  • DEP in technical advice in vehicle maintenance and repair, or a related field, or equivalent experience.
  • Strong mechanical, hydraulic, and electromechanical knowledge.
  • Knowledge of the agricultural environment, machinery, tractors, and related products is an asset.
  • Excellent customer service and sales skills.
  • Good memory and numeracy skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive total compensation package.
  • A wellness allowance of $250 per year.
  • A weekday work schedule (Monday to Friday), year-round.
  • 5 paid holidays more than the Labour Standards, including your birthday.
  • Internal training and supervision.
  • A full range of employee benefits, including a group insurance program and a simplified pension plan.
  • Work clothes provided.

For more information, visit www.phaneuf-ag.com/en/careers/

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