Restaurant Operations Manager

5 days ago


Red Deer, Alberta, Canada Famoso Neapolitan Pizzeria Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Famoso Neapolitan Pizzeria. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional food quality, service, and overall guest experience.

Key Responsibilities
  • Scheduling and Staff Management: Develop and implement efficient scheduling systems to ensure optimal staffing levels during peak periods, manage staff performance, and conduct regular feedback sessions to drive growth and development.
  • Quality Control and Assurance: Oversee the preparation and presentation of food, maintaining high standards of quality and consistency, and implementing corrective actions when necessary.
  • Customer Service: Foster a positive and welcoming environment for guests, responding promptly to complaints and concerns, and ensuring that all customer interactions are handled with professionalism and respect.
  • Inventory Management: Monitor and control inventory levels, minimizing waste and optimizing stock replenishment to maintain profitability.
  • Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and operational metrics, analyzing trends and providing insights to inform business decisions.
Requirements
  • At least 2 years of experience in a similar role, preferably in the food service industry.
  • Demonstrated ability to lead and motivate teams, fostering a positive and inclusive work environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer
  • A competitive salary range of $45,000-$60,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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